Answer: Bummer! We’re sorry to hear that. Please contact our customer service department at 866-243-2111 so we can help you find a solution. Our team is available Monday-Friday, 8:00am-5:00pm CT (excluding major holidays).
Answer: Sounds like a glam-ergency! We can definitely fix this. Email firstname.lastname@example.org to track down some spare keys. Please allow several days for response.
We love getting involved with worthy causes and will help if we can! Please complete the Donation Request Form. A member of our team will reach out once the form has been received. This can take several weeks to coordinate, so please allow ample time before the event when submitting the form!
Answer: Thanks for the love! We’re sending it right back. Connect with us on social media to stay up-to-date with Caboodles both new and old. We’re on Instagram, Facebook, Pinterest and Twitter. Join the conversation by tagging #Caboodles; you might even see your photo or comment featured on one of our accounts!
(P.S. Have you seen our retro collection? It’s Caboodles just like you remember!)
Caboodles® LIMITED WARRANTY
Subject to the terms, conditions and limitations below, Caboodles® guarantees that your purchase will be free from defects in materials and workmanship for ninety (90) days, for the original owner only. Proof of purchase for warranty claims is required. Normal wear and tear are excluded.
The warranty is VOID if any of the following apply: (1) damage is caused by abuse, misuse, neglect, or failure to precisely follow any product use instructions or warning labels; (2) the product or any of its parts or accessories have been modified or altered; (3) there was a failure to perform normal recommended maintenance; (4) the product is not properly registered, within 10 days of purchase; and (5) the product is determined to be not an authentic Caboodles® product or it is determined to have, at any time, been stolen, counterfeited or misappropriated from its rightful owner.
This is the sole and exclusive warranty and there are no warranties which extend beyond the description on the face hereof. The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed. All disclaimers and limitations of liability apply even if the remedy fails of its essential purpose. Except as may be prohibited by state law, Caboodles® assumes no liability for incidental, consequential, or special damages or expenses of any kind.
The sole and exclusive remedy pursuant to this warranty is the repair, replacement or refund of the defective product at Caboodles® sole discretion.
TO OBTAIN SERVICE
Contact the Caboodles service department at 866-243-2111 for a return authorization number (RA#) prior to sending the unit. Write the RA# on the outside of the package along with the words “Service Return.” Attach a note to the product containing your name, address, telephone number and a description of the problem. Carefully package and return the product, transportation charges prepaid, to the factory. Collect shipments will not be accepted. Shipments without an RA# issued and listed on the outside of the shipping box will not be accepted.
The warranties and guarantees contained herein are non-transferable and non-assignable. All warranties and guarantees contained herein shall be null and void in the event the original purchaser sells, assigns or conveys the product.